Some cybercriminals now use computer telephony – Voice over IP – to make calls to you. You'll receive an automated message telling you unusual activity has been detected on your bank account. You are instructed to contact Hometown Bank (your caller ID may be tricked into displaying "Hometown Bank").
You may also receive emails and text messages that include fraudulent phone numbers. A good way to know if the call is real or not is to simply call your local Hometown Bank using the phone number you normally use. Then, let our office know about the call or message you received.